Payment

Currency and total

Prices and the amount collected at checkout use Canadian dollars (CAD). Review the complete order amount, including applicable taxes, before paying.

Available methods

Use one of the payment methods displayed in the live checkout for your order. Availability may depend on your device, provider and transaction; a method is supported only when it is actually offered there. Standard shipping is free. Any optional service and its cost must be shown before you confirm it.

Payment security

Enter sensitive payment information only in the secure checkout fields provided for that purpose. Payment providers carry out authorisation and security checks. Do not send full card numbers, security codes, passwords or authentication codes to customer service. If a payment attempt is unclear, contact us with the order reference and check with your payment provider before retrying.

Authorisations and refunds

A pending authorisation may appear before a charge is completed; its release timing is controlled by the payment provider. When a refund is approved, our store processes it within 10 business days back to the original payment method. Your bank or card issuer usually takes another 5–10 business days to show the amount. Contact us if an approved refund remains missing beyond those periods.

Email: support@nestcaddy.shop
Telephone: 403-555-4786
Business address: 5210 Boul Décarie, Montréal, Quebec, H3X 2H9, Canada

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time).